Terms and Conditions

Booking Villa Gaia as a Facilitator [Leading your own Retreat / Teacher Training / Workshop] 

  • Please note as we receive many inquiries and requests for reservations all Villa bookings are on a first come first serve basis.  
  • Bookings are only confirmed when a downpayment is received. 
  • A 1-2-3 part payment plan can be worked out to accommodate your needs if you are booking all of Gaia Retreat Center for your own retreat, training or workshop.
  • Payment must arrive in the bank anytime before payment due date which will be highlighted in your invoice. 
  • An additional 40 USD will be added onto your invoice for international bank transfer / sender fees costs - per transfer. 
  • Any missing amount will be highlighted on your invoice-receipt to be settled in cash or credit card upon check in at Gaia Retreat Center. 
  • Invoice / Booking is valid for 5 days from date of issue

Cancellation by the facilitator

  • No refunds or reimbursements are made under any life circumstances or emergency situations.
  • Cancellations made up to 6 months prior to arrival date; 50% of your deposit is credited towards another date, 12 months from your original retreat date.
  • If you are late on the next downpayment due, a 300 USD late penalty fee applies and the balance due is still owed.
  • Cancellation notification or delay in payment has to be written by email, CC to all relevant parties in the email chain and sent again if no one has responded in 3 days.  

Booking & Cancellation [Detox & Yoga Retreat / Transcendental Meditation Retreat/ Drop in Guests]

  • If you need to cancel your Detox Retreat or Transcendental Meditation Retreat, a portion of your payment may be rescheduled to another date within 12 months from original date of booking, as follows:

    100% of your payment is transferred to a new date, if cancellation is made 45 days or more prior to check-in.
    50% of your payment is transferred to a new date, if cancellation is made 21 – 45 days prior to check-in.

  • No refunds or reimbursements are made under any life circumstances or emergency situations.
  • We do not offer credit for arriving late or leaving early. There are no partial refunds for any services not used while the retreat is going.
  • The 50% balance of your payment is due one month before your arrival for your retreat.
  • If you are booking within the same month of your arrival date, your balance of 100% payment is due.
  • An additional 40 USD will be added onto your invoice for international bank transfer / sender fees - per transfer. 
  • Any missing amount will be highlighted on your invoice-receipt to be settled in cash or credit card upon check in at Gaia Retreat Center. 
  • Invoice / Booking is valid for 3 days from date of issue

Check in & Check out timings

  • Check in time is at 2:00 PM and check out time is at 12:00 PM for all bookings.

Complimentary Pick up & Drop off

  • A minimum of 3 nights must be booked to avail a complimentary pickup and drop-off (transfers both ways). Alternatively, a 300,000 IDR applies per transfer. 

Cancellation Policy, Risks and Insurance 

  • Facilitators and all guests must assume complete and full responsibility for and hereby release PT. Gaia Retreat Center, Villa Gaia, the owner/s, the employees or anyone involved in supplying any services during the length of the proposed travel and retreat booking. 
  • PT. Gaia Retreat Center & Villa Gaia, shall not be responsible for any injuries, losses or damages in connection with accommodations, other facilities at the resort, ground transportation, diseases, Acts of God, local laws, climatic condition delays, changes or cancellation of travel due to weather conditions, accidents or health related problems while residing at Gaia Retreat Center & Villa Gaia, and while in-transit to (e.g., an accident on the way to a tour or into town etc), during, and after a tour.
  • In case of force majeure, act of governing law, climatic condition disruption which forces Gaia Retreat Center to cancel our own in-house retreats (ex: Detox / Transcendental Meditation)  your full payment will be credited to another date within 12 months from date of original booking. Please see above.
  • It is the traveler’s responsibility to obtain appropriate insurance coverage against these risks.  You can purchase Travel Insurance when you purchase your airline ticket with most airlines and travel agents.
  • If travel plans are delayed or cancelled for any reason there will be no refunds issued by Gaia Retreat Center, except as stated above. 
  • We specifically recommend that foreigners entering Indonesia do so with a valid Passport expiring more than six month following the departure date from Indonesia. 
  • Gaia Retreat Center & Villa Gaia, are not responsible for expenses incurred in preparation for any cancelled trips by a guest such as flight cancellation or illness, airline tickets complications or for costs incurred due to travel delays.

Privacy Policy

  • What data do we collect and where do we collect it from? 
    The information we collect via our submission form and mailing list featured on our website, facebook and Instagram accounts are the following:
    full name, email address, mobile number (optional). how have you heard about us, booking selection for our programs and retreats. 

  • Why do we need it (on a legal basis, e.g. consent)? 
    We require this information to help support your bookings and inquiries.

  • How do we obtain your information (phone, email, etc. — manually or automatically).
    We obtain your personal details via our email mailing list submission form on our website. This is manually added by yourself.

  • For how long do we retain it (on a legal basis, e.g. due to product warranty duration).
    We retain your information for as long as you are subscribed with us. You have the option to unsubscribe from our mailing list at any time. 

  • Who do we share it with (including any third-party services).
    We do not share your personal details with any third party . 

  • How can users access their data, change or delete it?
    You can double opt into our mailing list to edit your details or click on (unsubscribe) when you receive our next mailing list - should you wish to remove yourself completely. 

  • How can users opt out of your marketing messages.
    You can click on unsubscribe when you receive our next mailing list - should you wish to remove yourself completely. 

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